AutoResponders Explained


 AutoResponders Explained

An automatic response or “auto-responder” is a computerized response to incoming emails. You may use an auto-responder to keep customers updated on your company's latest happenings, sales, and new products. They are also very helpful for those who work from home because they allow the person to "work" while answering e-mails at the same time.

Discussed here are benefits of using an auto-responder, what one includes, and how to implement one on your email accounts in both Gmail and Outlook. We'll include steps for setting up Outlook 2010 AutoResponders as well as Gmail AutoResponders with Google Apps Scripts.

Benefits of Using a Responder

An auto-responder can be used to enhance your online customer service, making your company seem more personable and well-rounded. Here are some reasons for using an auto-responder:

· To send out periodic announcement emails regarding sales, promotions, or products and services to your customers. This is especially helpful if you have a busy website with lots of visitors but are not able to monitor the site 24/7. · Auto-responders can be used to host email newsletters that you might send out on a monthly basis to clients, subscribers, and other subscribers interested in reading about your latest company happenings. · Auto-responders can be used to send out emails about new products and services that are added to the website. This allows you to inform your users of exciting updates in a timely manner and respond to any inquiries as soon as possible.

How to Set Up an Auto-Responder

Setting up an auto-responder is not terribly difficult, but it does take some time. I'll guide you through the process, including steps and screen shot images for setting up Gmail auto responses or Outlook 2010 auto responses. Here are the steps: 1. Open Gmail's settings 2. Go to Accounts> [your email account name] > Compose> From - Add 3. Go to Accounts>your email account name>Compose>From -type "auto responder" 4. Set the auto-responder to start it up when the inbox is seen 5. Go to Settings>Contact List > Inbox > Delivery -set it to auto respond 6. Set the [your email address] as the sender, and type in your subject, and then add a body for your auto-response 7. Go back to the [your email account name] > Compote> From and then remove or edit just one line 8. Go back into Gmail's settings 9. Click on Labs at top of screen, click on Inbox Test Lab 10. Now you can adjust how you receive emails 11. Go to Labs> Inbox Test Lab > Settings 12. Go to the Mail section at the top of your screen 13. Click on Accounts 14. Under "Use this account for", select "Auto Responses" 15. Click Save
New in Outlook 2010 - Setting Up AutoResponders
In this article we'll show you how to set up Gmail auto-responders or Outlook 2010 auto-responders using both Gmail and Outlook websites. We'll provide you with complete steps if you're using the Gmail website, or complete screenshots for setting up your auto-responder using Outlook 2010.


You've seen how to use auto-responders and why you might want to use one. You've learned about some of the benefits of using an auto-responder and how to set up a Gmail or Outlook 2010 auto-responder. We hope you found this article helpful, we'll see you on the next one!

Tags: AutoResponders , GMAIL , Outlook 2010 , Responders , Scripts for Email , Tutorials
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