Profit From Your Event - Define Your Payment Rules

"The event is cancelled"

On the event-planning websites I've used, these kinds of 'cancellations' make up a significant percentage of the responses to payment struggles. The back and forth between venue staff and those who come to plan their events is unfortunately fairly common. What's more common is the frustration that follows, especially if you didn't get your deposit back or your full refund.

That's where Eventbrite Cancellation Rules can help! This article tells you how they work (and what you need to do when rules are not followed) in order for them to be beneficial for both parties involved in an event.

The first step in event planning is to determine how you are going to pay. Let's say that one of the most popular ways for people to pay for the event is with a credit card. You have your rules as to who can attend and what they must be able to contribute, and now it's time for payment... which can be done by check or cash. Unfortunately, many venues don't accept checks and expect you to pay with a credit card.

Eventbrite Cancellation Rules allow you, as the organizer, greater control over the event by allowing you 1-click access to funds that have been granted under your Eventbrite account. You can create a rule that requires anyone attending to pay via credit and then set a refund policy based on the number of attendees registered and their payments. These rules can also be used to ensure that your venue doesn't have to take any risk by having your guests send them their payments before the event occurs.

For example, you might want to require everyone registering for your event to pay at least 50% in order to be accepted as an attendee. You might also require that those paying the full price of their tickets do so in advance (before the event occurs) and if they cancel within 48 hours of the event, they will lose their entire registration fee. This might make for a more profitable event as the venue won't have to pay for anyone. But what if you don't get your full deposit back?

If you have a cancellation policy that allows the event organizer and/or venue to request a refund within 48 hours of the event, then they can withhold the full amount of their deposit and charge reasonable late fees (e.g., $50/day after 48 hours). If they ultimately decide not to refund, then they will be required to issue a credit note instead (remember that Eventbrite Cancellation Rules do not allow you to create reimbursement policies).

A credit note is a document that can be used to issue refunds to guests at the end of the event or collect money from them post-event. Eventbrite's support staff have written a great article on this subject, but essentially, you can use a credit note as a debit card, charge card or check. It's a document which allows you to hold money in your account that can be used as payment for another event.

It takes a little bit of extra work but it makes sense for everyone and is better than having to chase money down after an event!

For more information about Eventbrite Cancellation Rules, please see these articles: http://www.eventbrite.com/support/articleredirect?anum=31420 and http://www.eventbrite.com/support/articleredirect?anum=31692 .

For more information about credit notes, visit: http://www.eventbrite.com/support/articleredirect?anum=31796 .

by Katie M., Head Counselor for Eventbrite Support@Eventbrite.com

http://www.eventbrite.com/support/articleredirect?anum=31796 ____________________________________________

Title: [ARTICLE] Payment Options for Events - Why Eventbrite Cancellation Rules Make Sense for You and Your Venue

[/ARTICLE] [/ALL_ARTICLES]

"The event is cancelled"

On the event-planning websites I've used, these kinds of 'cancellations' make up a significant percentage of the responses to payment struggles. The back and forth between venue staff and those who come to plan their events is unfortunately fairly common. What's more common is the frustration that follows, especially if you didn't get your deposit back or your full refund.

That's where Eventbrite Cancellation Rules can help! This article tells you how they work (and what you need to do when rules are not followed) in order for them to be beneficial for both parties involved in an event.

The first step in event planning is to determine how you are going to pay. Let's say that one of the most popular ways for people to pay for the event is with a credit card. You have your rules as to who can attend and what they must be able to contribute, and now it's time for payment... which can be done by check or cash. Unfortunately, many venues don't accept checks and expect you to pay with a credit card.

Eventbrite Cancellation Rules allow you, as the organizer, greater control over the event by allowing you 1-click access to funds that have been granted under your Eventbrite account. You can create a rule that requires anyone attending to pay via credit and then set a refund policy based on the number of attendees registered and their payments. These rules can also be used to ensure that your venue doesn't have to take any risk by having your guests send them their payments before the event occurs.

For example, you might want to require everyone registering for your event to pay at least 50% in order to be accepted as an attendee. You might also require that those paying the full price of their tickets do so in advance (before the event occurs) and if they cancel within 48 hours of the event, they will lose their entire registration fee. This might make for a more profitable event as the venue won't have to pay for anyone. But what if you don't get your full deposit back?

If you have a cancellation policy that allows the event organizer and/or venue to request a refund within 48 hours of the event, then they can withhold the full amount of their deposit and charge reasonable late fees (e.

Conclusion

If you have a cancellation policy that allows the event organizer and/or venue to request a refund within 48 hours of the event, then they can withhold the full amount of their deposit and charge reasonable late fees (e.

A credit note is a document that can be used to issue refunds to guests at the end of the event or collect money from them post-event. Eventbrite's support staff have written a great article on this subject, but essentially, you can use a credit note as a debit card, charge card or check. It's a document which allows you to hold money in your account that can be used as payment for another event.