How to Get Your Customer Talking
Coming up short when trying to get your customer talking? This post is for you. In this blog, we have compiled a list of the top five ways to spark conversation with customers and turn them into long time advocates. From the first step with an opening question, to the last step of asking rating questions, these tactics will ensure that you won't leave your customer feeling unsatisfied when it's over.
We hope all of you can learn something new from our blog today!
Erin K., Editorial Assistant at EarnWithRoyales
Nadia B., University Student at University of New Hampshire
http://www.the37bestwebsites-to-learn-something-new.com/how-have-your-customer-talking
How to Get Your Customer Talking: An Overview
By focusing on the customer, you can learn about their needs, issues, and pain points. You can also learn about their goals, aspirations and potential problems. As a result, you will be able to determine the best ways to help them achieve the results they want. The following are five things that you can do in order to get your customers talking.
1. Focus On Them
To get your customers talking, focus on them and not yourself. You should be looking for opportunities to simply ask your customer questions about themselves. There are many possibilities that you can use from the first hello, to the last goodbye. On a personal level, this will help you build genuine relations with your customers.
2. Ask Questions
Asking for information is a great way to get your customers talking and getting them to open up about their issues. Therefore, it is vital that you ask questions from the first contact with them until the last goodbye. Starting with simple questions such as "how long have you been part of our company?" or "which of our products do you use most often?" could get conversations flowing immediately.
3. Build Relationships
Building relationships with your customers will help you to get more referrals, so it is important that you take the time to develop these relationships. This could be done via email, phone calls or in person conversations. For example, you could ask your customers what they think of your products and services at a particular time of the year.
4. Listen
The majority of customers will be willing to talk and tell you what they need and want if you simply listen to them. Therefore, it is important that when talking with them that you not only listen but actively listen as well. This means that you will not interrupt and will ask them follow up questions if you need more information.
5. Ask Rating Questions
Rate questions are a good way to get your customers talking as well. By asking them a rating question, you could then use that as the basis for further questions about specific issues, goals and problems. For example, when asking about a product or service that they have used in the past, ask them how they rate the product or service on a scale of 1-10. You can then take their response at face value to determine how it affects them or what they like or don't like about it.
If you are interested in learning more about how to get your customers talking, contact us today.
James M., High School Student at Kickapoo High School
The 37 Best Websites to Learn Something New
By Dustin O'Halloran
Many of us are bored at work, and may want to take a break. The following websites show you 40 of the best websites where you can learn something new. Some of these are free—like Wikipedia—and others cost money. But perhaps the best part is that they provide information that can be immediately put to use in your job. As a result, they have been voted the most popular sites on this list. The following are the top five sites to learn something new.
1. Wikipedia - Free
Wikipedia is one of the most popular websites on this list, and very well deserved. It is a free resource where anyone can edit the pages and information that appears on the website. As a result, it provides a wealth of information that everyone can learn from.
2. Khan Academy - Free
Khan Academy offers thousands of educational videos in many different subjects including physics, chemistry, economics and more. You can even email in questions for answers to your own personal questions.
3. Udemy - Free
Udemy has thousands of video classes that you can take at your own pace. These classes are a great way to learn something new or even to get ahead in your career or business. If you're still interested, Udemy is also one of the best websites to learn something new!
4. Coursera - Free
Coursera is another popular and wonderful site where you can learn something new by taking courses taught by experts. These courses are available in many areas, including computer science, humanities, and even medicine.
5. Niche Pursuits - Free
Niche Pursuits is an online community where you can learn something new. In addition, you can find out what other people are doing to make money from your interests. Subscribing to their regular email updates helps you stay up to date on what is happening in the world of niches.
If you are interested in learning more about how to get your customers talking, contact us today.
Julie C., Law Student at The University of Georgia School of Law
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This book is dedicated to my wife, Jennifer, whom I could not have done any of this without her support, encouragement and love. All mistakes are mine—those are hers! She has been there from day one through all the ups and downs of writing this book.
Conclusion
We hope you enjoyed this book and will find a way to use the information discussed in it. You can always visit The 37 Best Websites To Learn Something New for more information on how to get your customers talking!
Also, if you have any comments, questions or suggestions feel free to contact me at www.jointhe37.com (just click the Contact tab on the main page).
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