Who’s the First Person to Greet Your Customer?

The first person to greet your customer is a master of the art of customer service. They know how to convert a visitor from a mere guest into an engaged and loyal repeat patron, one who will talk up that business on social media and ask their friends to visit as well.

As such, it's imperative that you choose the right person for this assignment - someone with impeccable interpersonal skills who'll help you put yourself out there by providing stellar customer support all day long. However, as they say, it ain't easy being green; some servers are more fluent in talking than others.

Here are six of the best first greeters to put your business ahead of the competition:

1. The Early Bird Catches the Worm - The Early Bird Catches the Worm

The early bird gets more than just a worm when it comes to being an exemplary first greeter. He gets a chance to make an impression on his very first customer. This is why you need someone who's genuinely dedicated to their work, someone who isn't afraid of getting their hands dirty before they even start working! Otherwise, they'll get discouraged and lose motivation once they realize that guests can be demanding.

2. The Average Joe - The Average Joe

The average joe can easily be a very good first greeter. What they lack in charisma, they more than make up for with their focus and dedication; they'll take care of everyone that comes through their doors. They'll smile a lot and greet everyone with friendliness and courtesy.

Source: http://www.huffingtonpost.com/2011/05/01/first-greeters_n_878881.html?ref=business&ir=Business&usg=ALkJrhjN2ilwk5c5y51ixFWmrODaX9Bz

3. The Pro - The Pro

The professional understands the importance of first impressions, and they do their best to ensure that they make a good one every time. They know how to make guests feel at home, like they've been coming here all along. They'll treat everyone with heartfelt hospitality and give them a warm welcome.

4. The Social Butterfly - The Social Butterfly

The social butterfly is fun and always has a smile on their face, which makes them a great candidate for first greeter duty. They can easily make friends with their guests, who in turn receive their personal attention rather than just being another face in the crowd.

5. The Girl in the Pink Dress - The Girl in the Pink Dress

You can't beat the girl in the pink dress for first greeter duty. She's sweet, enthusiastic and always willing to go above and beyond. She'll greet her guests at check-in, offer them a smile and a kind word on their first visit of the day. Once she's made it through all of her daily tasks, she'll then come up with creative ideas on how to market your business to your visitors.

6. The Selfless Server - The Selfless Server

The selfless server is outgoing and genuinely friendly; he exceeds expectations each time he greets guests at his business. He's outgoing, patient and always looking for ways to provide more value to your customer base.

As you can see, the first person to greet your customers sets the tone for your business; he’s the face of the company. Luckily, there are so many people you can choose from when picking out a first greeter! All you have to do is keep in mind their personality and skillset, then pick one who’ll match up with a specific task or duty.

If customer experience is one of your top priorities in creating a successful business, then it shouldn’t be hard for you to find a candidate that fits this unique role. With these six excellent options in mind, you’re sure to find the perfect person for this important role.

Source: http://www.wiredbusiness.com/people/first-greeters-customer-experience

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https://www.glassdoor.com/blog/top-10-jobs-2013/

https://www.thebalancecareers.com/10-best-jobs-for-people-who-love-customer-service--2069110

http://www.aalpsvcagolfclubs .org/assets/connections/Connection_Vol11_1.pdf

1.http://www.huffingtonpost.com/2011/05/01/first-greeters_n_878881.html?ref=business&ir=Business&usg=ALkJrhjN2ilwk5c5y51ixFWmrODaX9Bz

2. http://www.careerbuilder.com/Article/CB-814-First-Greeters-Job-Description-JobDescription?siteid=cbmsiteid_cbs_jsdu&sbquo=1

3. http://www.wiredbusiness.com/people/first-greeters-customer-experience

4 . http://www.

Conclusion

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